Dear Valued Customers,
In light of the increasing number of fraud cases, we kindly ask you to read the following important information carefully to protect yourself and avoid falling victim to scams.
Right Up Bakery will never call customers to request bank transfers, credit card payments, or claim duplicate shipments.
We will also not contact you during weekends or outside of our business hours.
Our official customer service hours are Monday to Friday, 8:30 AM – 5:30 PM (closed on weekends and public holidays).
We will only contact members through email, our Facebook fan page, or our official LINE@ account.
If you receive a suspicious phone call or encounter a fraudulent website asking for your personal information, please hang up immediately and contact the Anti-Fraud Hotline at 165 to verify.
【Important Fraud Prevention Notice】
Right Up Bakery will never:
Ask you over the phone to make a bank transfer or claim that your order was incorrectly processed.
Instruct you to operate an ATM to cancel installment payments or process a refund.
Ask you to provide bank account or credit card details over the phone.
Please stay alert and protect your personal and financial information from scam attempts.
If you have any doubts or concerns, please contact us via our official LINE@ account for verification:
🔗 Right Up Bakery Official LINE@
Or search LINE ID: @285wnwln
🕒 Service Hours: 8:30 AM – 5:30 PM (Weekdays)
📞 Customer Service Hotline: 0800-352-168
【Anti-Fraud Resources】
National Anti-Fraud Hotline: 165
Official Anti-Fraud Website: www.165.gov.tw
Stay safe and thank you for shopping with Right Up Bakery.